Gambling is entertainment — and at 99ef we want to keep it that way. This page covers every tool, control and resource available to help you stay in charge of your play. Whether you're looking for a spending limit, a short break or a full self-exclusion, it's all here and accessible from your Account at any time.
We will never make it harder for you to stop. Every protective tool on this page is accessible in one click from your Account settings — no delays, no cooling-off periods before limits take effect, no friction designed to keep you playing when you don't want to.
This Service is strictly for adults aged 18 years and over — or the higher minimum age required by the operator's license jurisdiction. Minors are not permitted to register or gamble under any circumstances.
Responsible gambling means playing within your means, keeping a clear head about wins and losses, and treating betting as a form of paid entertainment — not a source of income or a way to chase back money you've lost. When those lines get blurry, problems can develop quickly.
99ef takes an active role in promoting responsible gambling. That means making protective tools easy to find and easy to use, communicating honestly about the risks of gambling, and supporting players who identify that they need help. It also means we never market gambling as a solution to financial stress or personal difficulties.
For Pakistani users, there's an additional layer of context. Gambling carries financial risk regardless of jurisdiction, and users in Pakistan should independently verify the legal status of online gambling in their location before playing. 99ef does not claim that online gambling is lawful in Pakistan. The responsible use of this platform starts with informed decisions.
Whether you're watching a PSL match in Karachi or following a UFC card in Lahore, placing a bet should feel like an optional add-on to the entertainment — not a financial plan. The house has a mathematical edge on every product we offer. Set a budget, stick to it and treat any wins as a bonus.
You set a budget before you start and stop when it's gone — regardless of the score
You treat gambling as entertainment, not as a way to make money or pay bills
You can easily walk away after a losing session without feeling compelled to chase losses
Gambling doesn't affect your relationships, work performance or daily responsibilities
You're honest with yourself and people close to you about how much time and money you spend
You feel comfortable taking breaks and could stop gambling without significant distress
All of these tools are accessible from your 99ef Account settings at any time, at no cost, with no penalties for using them. They exist for your benefit — use them freely.
Set a cap on how much you can deposit in a day, week or month. Once your limit is reached, deposits are blocked for the remainder of that period. Limits take effect immediately when set. To increase a limit, a cooling-off period applies — giving you time to reconsider before more funds become available.
Set the maximum amount you're willing to lose within a defined period. When your loss limit is hit, betting and casino play is blocked until the period resets. This tool is particularly useful for high-energy events like PSL finals or ICC knockout games — when the temptation to chase losses can be strongest.
Set a reminder or a hard cut-off for how long each individual play session can last. When the time limit is reached, you'll receive an alert or your session will close automatically, depending on which setting you choose. Losing track of time during live casino or in-play sports is common — this tool prevents it.
Take a structured break from the platform without permanently closing your account. Cool-off periods range from 24 hours to 6 weeks. During a cool-off, you cannot log in, deposit, place bets or access any gambling features. The cool-off cannot be reversed once activated — this is by design, to remove impulse accessibility.
Request a longer-term or permanent exclusion from the 99ef platform. Once a self-exclusion is in place, your account is closed, deposits are rejected and you will not receive promotional communications. 99ef will not accept a re-registration from a self-excluded user for the duration of the exclusion period. This is one of the most powerful tools available to you.
Enable on-screen notifications at intervals of your choosing — every 15 minutes, 30 minutes or 1 hour — that display how long you've been playing and your net win/loss for the session. Reality checks are a simple but effective way to maintain perspective and avoid getting absorbed in a session longer than intended.
Problem gambling can develop gradually and it's not always easy to spot from the inside. These are some of the most common signs that gambling may have moved beyond entertainment and into harmful territory. Recognising them is the first and most important step.
If you recognise several of these patterns in your own behaviour — or in someone you care about — please take action now rather than later. Early intervention makes a significant difference. Access the self-exclusion tool in your Account or contact our 24/7 support team.
Problem gambling affects people across all income levels and backgrounds — from Islamabad to Multan. Reaching out for help is not a weakness. It's the most effective action you can take. 99ef's support team is non-judgmental and available around the clock.
Honest answers to these questions take about two minutes. There's no score, no algorithm — just an opportunity to check in with yourself. If several of these questions prompt a "yes", we encourage you to use one or more of the protective tools described on this page.
Have I ever spent more on gambling in one session than I originally planned?
Have I placed a bet to try to win back money I had just lost?
Have I ever used money intended for bills, food or family expenses on gambling?
Has anyone close to me — family, a friend, a colleague — expressed concern about my gambling?
Have I ever felt that I needed to win a certain amount before I could stop for the day?
Have I ever felt restless or irritable when trying to cut down on gambling or stop altogether?
Do I find myself thinking about gambling when I'm supposed to be focused on something else — work, studies, family time?
Have I ever tried to hide the extent of my gambling from people I care about?
That's not a judgement — it's information. Consider setting a deposit or loss limit in your Account right now, before your next session. If multiple answers were "yes", please consider activating a cool-off period or self-exclusion, and reaching out to our support team or a responsible gambling organisation for guidance.
The following organisations provide guidance and support for people experiencing gambling-related harm. These are text-only mentions for awareness — 99ef does not manage or speak on behalf of these organisations. If you are in Pakistan, please verify current service availability independently.
An internationally recognised peer-support fellowship for people with gambling problems. Gamblers Anonymous operates groups in many countries and offers both in-person and online meeting formats. Their 20-question self-assessment is a widely referenced starting point for identifying problem gambling. Search "Gamblers Anonymous" to find current contact details and meeting availability.
GamCare is a leading provider of information, advice and counselling on problem gambling. Their resources — including self-help guides, live chat and telephone support — are accessible internationally in English. While based in the UK, their materials are relevant for English-speaking users anywhere, including Pakistan. Search "GamCare" for current contact details.
Gambling problems frequently co-occur with anxiety, depression and financial stress. In Pakistan, organisations such as the Umang helpline provide free mental health support and counselling over the phone. If you are in Pakistan and need to talk to someone about financial distress or mental health concerns connected to gambling, local mental health services can be a valuable first step.
Gam-Anon supports family members and friends of people with gambling problems. If someone in your family — in Rawalpindi, Faisalabad, Peshawar or anywhere else in Pakistan — is struggling with gambling and you're looking for guidance on how to help, Gam-Anon provides a community and practical resources. Search "Gam-Anon" for current contact details.
Our own support team is available around the clock via the live chat in your Account dashboard. They can help you activate deposit limits, loss limits, session time controls, cool-off periods and self-exclusion — in real time, without delay. Support agents are available to assist in English and Urdu. If you need a tool activated immediately, this is the fastest route.
BeGambleAware provides free, confidential information and support for people with gambling problems. Their website hosts self-assessment tools, guided information about types of gambling harm, and pathways to counselling support. The platform is in English and accessible internationally. Search "BeGambleAware" for current information and resources.
99ef does not permit anyone under the age of 18 — or the higher minimum age required by the operator's license jurisdiction — to register an Account or access gambling products under any circumstances. Age verification is a mandatory step in our KYC process, and any Account found to be registered by a minor is immediately suspended and permanently closed.
If you share a device or a home network with younger family members in Karachi, Multan, Islamabad or elsewhere in Pakistan, we strongly recommend taking steps to prevent them from accessing this platform. Practical steps include:
Contact our support team immediately via the live chat in your Account dashboard or email us at [email protected] (plain text — not a link). Provide the Account details and we will investigate and close the Account without delay. All data collected in breach of the age requirement will be deleted.
Users in Pakistan are responsible for verifying the legal status of online gambling in their jurisdiction. The Prevention of Gambling Act 1977 applies to users in Pakistan. The 18+ age requirement on this platform is a minimum — local laws may impose additional restrictions. 99ef does not provide legal advice.
If you feel out of control, distressed or in financial difficulty because of gambling, do not wait. Contact our 24/7 live support immediately and ask to activate self-exclusion. It takes effect the moment it's confirmed — no waiting period, no second-guessing required.
Get Support Now — Visit the FAQLive chat is available 24/7 from your Account dashboard. Support agents can assist in English and Urdu. Operating on PKT — Pakistan Standard Time (UTC+5).
Gambling at 99ef can be a great way to follow the PSL or an ICC tournament with an extra edge of excitement. Set your budget, use the protective tools available and enjoy the experience on your own terms. When it stops being fun, the tools to pause or stop are always right there.
🔞 18+ Only — or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Local laws in Pakistan may restrict gambling. Users are responsible for verifying lawful use in their location. This site does not claim to hold a Pakistani gambling licence.